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CQC Domiciliary Care Registration Checklist 2026 — Full Document and Policy Requirements

Interactive checklist with 26 items. Check off each document as you prepare it. Your progress is saved automatically.

Sample Documents — Preview & Customise with MyCarePolicy

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Statement of Purpose

Schedule 3 — CQC Registration Regulations 2009

This Statement of Purpose is prepared in accordance with Schedule 3 of the Care Quality Commission (Registration) Regulations 2009 (as amended 2012). It sets out the aims and objectives of the service, the regulated activities to be provided, and the range of care and support needs the service is designed to meet. The document identifies the registered provider, the Registered Manager, and the nom...

Business Continuity Plan

Regulation 17 — Good Governance

This Business Continuity Plan establishes the framework for maintaining service delivery during disruptive events. It addresses pandemic response, severe weather protocols, utility failure contingencies, loss of key personnel, IT system failure, and supply chain disruption. The plan defines the communication cascade — from initial alert through escalation to full emergency activation — and names d...

Emergency Plan

Regulation 12 — Safe Care and Treatment

This Emergency Plan provides the operational response framework for fires, floods, major incidents, and natural disasters affecting the service. It includes premises-specific evacuation procedures with designated assembly points, Personal Emergency Evacuation Plans (PEEPs) for each person using the service, and night-time evacuation protocols when staffing levels are reduced. The plan details the ...

Service User Guide

Regulation 9 — Person-Centred Care / Accessible Information Standard

This Service User Guide provides essential information for people who use the service and their families. Written in plain English and available in easy-read, large print, and translated formats as required by the Accessible Information Standard (DCB1605), it explains what services are provided, what services the organisation does not or cannot offer, and how needs are assessed before admission. P...

Staff Training Plan and Development Policy

Regulation 18 — Staffing / Skills for Care

This Staff Training Plan and Development Policy ensures all staff receive the training necessary to fulfil their roles safely and effectively. It reflects the service user profiles identified in the Statement of Purpose and covers mandatory training including safeguarding adults, moving and handling, infection prevention and control, fire safety, food hygiene, first aid, medication administration,...

Duty of Candour Policy

Regulation 20 — Duty of Candour

This Duty of Candour Policy implements the statutory duty under Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It establishes the requirement to act in an open and transparent way with people who use the service when things go wrong. The policy defines a notifiable safety incident and sets out the process for notification — including face-to-face verb...

Person-Centred Care Planning Policy

Regulation 9 — Person-Centred Care

This Person-Centred Care Planning Policy ensures that every person using the service has an individualised care and support plan that reflects their assessed needs, preferences, and aspirations. The policy is grounded in Regulation 9 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It describes the pre-admission assessment process, including how capacity to consent i...

Risk Management Policy

Regulation 12 — Safe Care and Treatment

This Risk Management Policy establishes a systematic approach to identifying, assessing, and managing risks across the service. It implements the requirements of Regulation 12 (Safe Care and Treatment) and integrates with the governance framework under Regulation 17. The policy covers individual risk assessments for people using the service, environmental risk assessments, and organisational risks...

Sample Care Contract

Regulation 19 — Fit and Proper Persons / Consumer Rights Act 2015

This Sample Care Contract template sets out the terms and conditions between the service provider and the person receiving care. It is designed to comply with the Consumer Rights Act 2015 and CQC registration requirements. The contract covers: the services to be provided as detailed in the individual care plan, fees and payment terms including the process for annual fee reviews, notice periods for...

Frequently Asked Questions

What documents do I need to register a domiciliary care agency with CQC in 2026?▼
You need all CQC core policies (complaints, consent, equality, governance, infection control, medicines management, recruitment, safeguarding), a Statement of Purpose, insurance certificates, plus additional domiciliary-specific documents: the Additional Form for Providers of Personal Care, a business plan, evidence of legal occupancy for your office, a service user guide, and a staff training plan. On-request documents include duty of candour, risk management, sample care plans, and staffing evidence.
Do I need an office to register a domiciliary care agency?▼
Yes. CQC requires evidence of legal occupancy for your office premises. Your office must have: secure storage for confidential records, private meeting space for staff supervision and service user meetings, accessibility for visitors, and adequate IT infrastructure. CQC will visit your office during the registration process. Working from a home office may be acceptable if these requirements are met.
What is the CQC Additional Form for Providers of Personal Care?▼
This is a supplementary CQC form required for all providers applying to deliver personal care. It asks for information about the recruitment of directors, the nominated individual and registered manager, and evidence of market research demonstrating local demand for your service type. Download it from the CQC website before starting your application.
How does domiciliary care registration differ from care home registration?▼
The core CQC policies are the same, but domiciliary care has specific additional requirements reflecting community-based care delivery. These include: the Additional Form for Personal Care, evidence of office occupancy (rather than care premises), risk assessments for service users' homes, lone working policies, call monitoring systems, and travel/scheduling management. The Statement of Purpose and business plan must be specific to domiciliary care.
Do I need specialist training for domiciliary care staff?▼
Yes. In addition to standard mandatory training, domiciliary care staff need training in: lone working safety, medication support in community settings, infection control in domestic environments, professional boundaries when working in service users' homes, and emergency procedures when working alone. The Oliver McGowan Mandatory Training on Learning Disability and Autism is also required.