Privacy Policy

Last updated: May 2026

CQC Compliance Services Ltd (trading as MyCareAudit), Company Registration 12536256 (England and Wales), is committed to protecting your privacy and handling your data with transparency.

1. Information We Collect

We collect information you provide directly: name, email address, company name, phone number, and service information. We also collect usage data, audit responses, and technical data (IP address, browser type) to improve our service.

2. How We Use Your Information

To provide and maintain our audit platform, process subscriptions, send service communications, improve user experience, and comply with legal obligations.

3. Data Storage and Security

All data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits.

4. Your Rights Under GDPR

As a UK/EU data subject, you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise these rights, contact us at [email protected].

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Audit data is retained for the duration required by applicable regulations.

6. Third-Party Services

We use Stripe for payment processing, which has its own privacy policy. We do not sell your personal data to third parties.

7. Contact Us

For privacy-related enquiries: [email protected]