MyCareTraining
Regulatory-ready e-learning, training management and compliance evidence for health, social care and supported accommodation providers.
MyCareTraining helps CQC and Ofsted-regulated providers purchase online training, manage e-learning credits, track staff training, evidence compliance and support inspection readiness through one practical platform.
What MyCareTraining Includes
Module access (from £61/mo) gives you a complete toolkit for managing training compliance across your organisation. Course credits are purchased separately.
Training Matrix
Visual grid showing every staff member against every required course. Colour-coded cells show completion status — green for current, amber for due soon, red for expired.
- Pre-loaded catalogues per service type
- Role-based course assignment
- Mandatory, specialist & additional categories
Refresher Reminders & Expiry Alerts
Never miss a training renewal. The system tracks every expiry date and flags upcoming renewals at 90, 60 and 30 days with urgency-based colour coding.
- 90-day advance warning
- Dashboard alert cards
- Per-staff expiry tracking
Credit Tracking & Management
Track purchased e-learning credits, credits awaiting allocation, credits allocated to learners and credits used. Credit balances are tracked for management and compliance purposes.
- Credits purchased vs allocated
- Awaiting allocation queue
- Usage reporting per provider
Provider Manager Workflow
Providers purchasing training credits can be set up with a manager account, allowing them to enrol their own staff directly through the e-learning platform once credits are allocated.
- Manager account setup tracking
- Self-service staff enrolment
- Provider-managed allocations
Completion Recording
Provider users can record course completions in MyCareTraining so the training matrix, refresher tracker and compliance evidence are updated automatically.
- Record completion dates & assessors
- Feeds into training matrix
- Supports Regulation 18 evidence
Care Certificate & Competency Tracking
Track all 16 Care Certificate standards (updated 2026) with 4 evidence types per standard. Plus ongoing competency assessments for medication, clinical skills and more.
- All 16 Care Certificate standards
- Competency sign-off workflow
- Service-type specific catalogues
Digital Induction System
Complete digital induction management with service-type specific checklists covering all 6 service types, shadowing shift logs with mentor assignment, and manager sign-off workflows.
- Service-type specific checklists
- Shadowing logs & mentor tracking
- Manager sign-off per item
Compliance Dashboard & Reporting
Real-time compliance metrics across your entire organisation. Overall compliance rate, category breakdowns, recent activity and quick actions — all in one view.
- Overall compliance percentage
- Category-level breakdown
- Location-filtered views
How Course Credits Work
E-learning course credits are purchased separately from your MyCareTraining module subscription. Each credit enrols one learner onto one course for 12 months.
Subscribe to MyCareTraining
Add MyCareTraining to your MyCareAudit subscription (from £61/mo) or purchase it as a standalone module. Module access gives you the training matrix, refresher tracking, compliance dashboard and all management tools.
Purchase Course Credits
Buy individual course credits, service-type bundles or provider credit packages separately. Each credit enrols one learner onto one course for 12 months. Credits are not included in module access.
Credits Are Allocated
After purchase, our team allocates credits through the e-learning platform. Providers with manager accounts can enrol their own staff directly once credits are allocated.
Learners Complete Courses
Staff complete their assigned e-learning courses through the e-learning platform. Certificates are downloaded directly from the e-learning platform after completion — no upload required.
Record & Track in MyCareTraining
Provider users record completions in MyCareTraining. The training matrix, refresher tracker and compliance evidence are updated, supporting CQC Regulation 18 and Ofsted training evidence requirements.
Pre-Loaded for Every Service Type
Service-type specific course catalogues, bundles and role mappings tailored to your regulatory framework.
CQC Registered Domiciliary Care
28+ courses pre-loaded
CQC Registered Supported Living
34+ courses pre-loaded
CQC Registered Care Homes
30+ courses pre-loaded
Ofsted Registered Children’s Homes
31+ courses pre-loaded
Ofsted Supported Accommodation 16–18
13+ courses pre-loaded
Non-Regulated Supported Accommodation
15+ courses pre-loaded
Provider Manager Workflow
Providers purchasing training credits can be set up with a manager account, allowing them to enrol their own staff directly through the e-learning platform once credits are allocated.
Purchase Credits or Bundle
Provider buys a service-type bundle, credit package or individual course credits through MyCareTraining.
Provide Manager Details
Provider submits organisation name, manager name, manager email and phone number.
Manager Account Created
Our team sets up the provider manager account on the e-learning platform (typically within 1–2 working days).
Credits Allocated
Purchased credits are allocated to the provider account on the e-learning platform.
Self-Service Enrolment
The provider manager can now enrol their own staff directly through the e-learning platform using their allocated credits.
Record Completions
Provider users record course completions in MyCareTraining. The training matrix, refresher tracker and compliance evidence are updated.
Certificates & Completion Evidence
Learners and providers can download certificates directly from the e-learning platform after course completion. Certificate upload is not required.
Provider users can record completions in MyCareTraining so the training matrix, refresher tracker and compliance evidence are updated. This supports CQC Regulation 18 (Staffing) and Ofsted training evidence requirements.
Module Access vs Course Credits
MyCareTraining module access and e-learning course credits are separate. This ensures providers only pay for the training they actually need.
Module Access — from £61/mo
Add-on to any MyCareAudit plan
- Training matrix & compliance dashboard
- Refresher reminders & expiry alerts
- Credit tracking & management
- Provider manager workflow
- Completion recording
- Care certificate & competency tracking
- Digital induction system
- Regulation 18 evidence support
Course Credits — Purchased Separately
Individual courses, bundles or provider packages
- 1 credit = 1 learner enrolled on 1 course
- 12-month access per allocation
- Individual course credits available
- Service-type bundles (6 types)
- Provider credit packages
- Bulk discounts on larger packages
- Certificates downloaded from the e-learning platform
- No automatic subscription inclusion
How MyCareTraining Fits Your Plan
Solo — £87/mo
Add MyCareTraining as an optional module (£61/mo). Course credits purchased separately.
Professional — £187/mo
Select MyCareTraining as your included optional module. Course credits and learner enrolments are purchased separately.
Complete — £312/mo
MyCareTraining is included as a training management and compliance module. E-learning course credits are purchased or allocated separately.
Provider training packages may include a defined number of e-learning credits, provider manager setup and access to MyCareTraining compliance tools. Contact us for bespoke packages.
Frequently Asked Questions
Are courses included in the MyCareTraining module subscription?
No. MyCareTraining module access (£61/mo) gives you the tools to manage training compliance — training matrix, refresher reminders, compliance dashboard, credit tracking and provider workflows. E-learning course credits are purchased separately and are used when learners are enrolled onto courses.
How do course credits work?
Each course credit enrols one learner onto one course for 12 months. Credits can be purchased individually, as part of a service-type bundle, or as provider credit packages. Credit balances are tracked in MyCareTraining for management and compliance purposes.
Do we need to upload certificates?
No. Learners and providers can download certificates directly from the e-learning platform after course completion. Provider users can then record completions in MyCareTraining so the training matrix, refresher tracker and compliance evidence are updated.
How does the provider manager account work?
Providers purchasing credits can be set up with a manager account, allowing them to enrol their own staff through the e-learning platform once credits are allocated. You provide your organisation name, manager name, email and phone, and we set up your access.
Does MyCareTraining guarantee CQC or Ofsted compliance?
No tool can guarantee regulatory compliance. MyCareTraining supports your training evidence by tracking completions, refresher dates and compliance metrics that align with CQC Regulation 18 and Ofsted training requirements. Compliance depends on how the tools are used alongside appropriate training delivery.
Can I use MyCareTraining without a MyCareAudit subscription?
MyCareTraining is a module within the MyCareAudit platform. It can be added to any plan (Solo, Professional or Complete) or enquired about as part of a standalone provider training package.
What service types are supported?
MyCareTraining supports all 6 MyCareAudit service types: CQC Registered Domiciliary Care, CQC Registered Supported Living, CQC Registered Care Homes, Ofsted Registered Children’s Homes, Ofsted Supported Accommodation 16–18 and Non-Regulated Supported Accommodation.
How does MyCareTraining fit with Professional and Complete plans?
Professional subscribers can select MyCareTraining as their included optional module. Complete plan includes MyCareTraining module access automatically. In both cases, course credits and learner enrolments are purchased separately.
Providers using MyCareAudit
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