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Sample Care Policies

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Safeguarding Adults Policy

16k+ words

A comprehensive safeguarding adults policy covering the Care Act 2014, Making Safeguarding Personal, multi-agency referral pathways, and the six safeguarding principles. Mapped to CQC Quality Statement on safeguarding.

Care Act 2014Making Safeguarding PersonalMulti-agency referralMental Capacity Act
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Health and Safety and Risk Assessment Policy

7,100+ words

Covers employer duties under the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1999, COSHH, RIDDOR reporting, and dynamic risk assessment for care settings.

HSWA 1974Risk AssessmentCOSHHRIDDORLone Working
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Complaints Policy and Procedure

6,800+ words

A regulation-mapped complaints policy and procedure aligned to the Local Authority Social Services and NHS Complaints Regulations 2009, Regulation 16 of the Health and Social Care Act 2008, and CQC expectations.

Regulation 16Duty of CandourComplaints HandlingLearning from Feedback
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Fire Safety Policy

14k+ words

Comprehensive fire safety policy for care settings covering the Regulatory Reform (Fire Safety) Order 2005, fire risk assessment, PEEP plans, evacuation procedures, and staff fire safety training.

Fire Safety Order 2005Fire Risk AssessmentPEEP PlansEvacuation
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Data Protection and GDPR Policy

7,500+ words

Data protection policy covering UK GDPR, the Data Protection Act 2018, Caldicott principles, lawful bases for processing special category health and social care data, subject access requests, and breach notification.

UK GDPRDPA 2018CaldicottSubject Access RequestsBreach Notification
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Equality, Diversity, Inclusion and Human Rights Policy

7,400+ words

Covers the Equality Act 2010, the Human Rights Act 1998, the public sector equality duty, protected characteristics, reasonable adjustments, and person-centred approaches to diversity in care.

Equality Act 2010Human Rights ActProtected CharacteristicsReasonable Adjustments
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Whistleblowing and Raising Concerns Policy

15k+ words

Whistleblowing policy aligned to the Public Interest Disclosure Act 1998, CQC's duty of candour expectations, prescribed persons for external disclosures, and protection from detriment for staff who raise concerns.

PIDA 1998Duty of CandourPrescribed PersonsRaising Concerns
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Lone Working Policy

7,100+ words

Lone working policy for domiciliary and community care staff covering risk assessment, check-in protocols, personal safety, emergency procedures, and the employer's duty of care under HSWA 1974.

Lone Working Risk AssessmentCheck-in ProtocolsPersonal SafetyDuty of Care
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