How MyCarePolicy Supports CQC, Ofsted & NRSA Compliance
MyCarePolicy packs are drafted by experienced compliance professionals and mapped to the regulatory frameworks that govern UK health, social and children's care. Here's how they align.
CQC — Care Quality Commission
CQC regulates health and adult social care in England across five key questions: Safe, Effective, Caring, Responsive and Well-Led. MyCarePolicy packs are structured to address the fundamental standards underpinning each domain, including safeguarding, medicines management, person-centred care, governance, staffing and complaints.
Key standards addressed: Regulations 9–20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Ofsted — Children's Social Care
Ofsted inspects children's homes, fostering and adoption services against the Children's Homes (England) Regulations 2015 and associated quality standards. MyCarePolicy children's services packs cover safeguarding, behaviour management, education, health, contact arrangements, complaints and workforce development.
Key standards addressed: Children's Homes Regulations 2015, Guide to the Children's Homes Quality Standards.
NRSA — Non-Regulated Supported Accommodation
NRSA is not a regulator. It describes supported housing that is not registered with CQC or Ofsted. Licensing under the Supported Housing (Regulatory Oversight) Act 2023 is not yet in force; draft regulations propose council licensing with the six draft National Supported Housing Standards as a licence condition. MyCarePolicy supported accommodation packs cover support planning, safeguarding, risk, tenancy rights, complaints, statement of purpose and housing management.
Key standards addressed: Draft National Supported Housing Standards (consultation Oct–Dec 2026), housing benefit exempt accommodation rules, HMO licensing and HHSRS. Personal care requires CQC registration.
What “Mapped to Standards” Means in Practice
Each MyCarePolicy document is drafted with specific regulatory requirements in mind. Document headers reference the relevant regulation or standard, and content is structured to address the evidence inspectors typically look for. However, mapping does not guarantee compliance — you must adapt, implement and evidence documents within your own service context.
The Compliance Chain: Policy → Practice → Evidence
Inspectors across all three frameworks look for a clear connection between written policies, day-to-day practice, and recorded evidence. MyCarePolicy documents give you the policy layer; MyCareAudit gives you the audit and evidence layer. Together, they create a coherent compliance narrative.
- Policy layer: MyCarePolicy templates adapted to your service
- Practice layer: Staff training, supervision and daily operations
- Evidence layer: MyCareAudit reports, action plans and audit trails
Continuous Improvement
Compliance is not a one-off exercise. MyCarePolicy packs are designed to be reviewed and updated as regulations change. Combined with regular MyCareAudit assessments, they form part of a continuous quality improvement cycle that inspectors expect to see.
Put compliance into practice
Explore our policy packs or learn how to implement them effectively in your service.