Terms & Conditions

Last updated: May 2026

These terms govern your use of MyCareAudit, operated by CQC Compliance Services Ltd.

1. Service Description

MyCareAudit is an AI-powered audit and compliance platform for UK health and social care providers. The platform provides audit tools, AI-generated reports, and compliance management features.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials.

3. Free Trial

New accounts receive a 14-day free trial. No credit card is required. At the end of the trial, you must subscribe to continue using the platform.

4. Subscription and Payments

Subscriptions are billed monthly or annually. Payments are processed securely through Stripe. You may cancel at any time; access continues until the end of the billing period.

5. AI-Generated Content

AI-generated reports and analysis are provided as guidance tools and should not be considered a substitute for professional compliance advice. Users should verify all AI outputs independently.

6. Data Ownership

You retain ownership of all audit data you enter. We do not use your proprietary audit data to train AI models or share it with third parties.

7. Limitation of Liability

MyCareAudit is provided “as is”. We are not liable for any CQC inspection outcomes or regulatory actions. Our platform assists with compliance but does not guarantee inspection results.

8. Contact

For any queries regarding these terms: [email protected]