Multi-Agency Portal
Good care is a team sport played across organisations. The multi-agency portal lets social workers, commissioners, health professionals and families see exactly what they need — securely, with the right permissions — and nothing they should not.
Share the right information with the right people.
The alternative to a proper portal is a mess of emailed attachments, printed packs and phone calls — insecure, inconsistent and impossible to audit. The multi-agency portal replaces all of that with controlled, permission-based access, so each professional and family member sees precisely the information relevant to their role.
Coordinated care, controlled access
Bring every party around the person into one secure space — with permissions that keep information sharing safe and proportionate.
Role-Based Access
Grant social workers, commissioners and health professionals access scoped precisely to their role and the people they are involved with.
Family Portal
Token-based, read-only family access — no login required — to care plans, daily notes, updates and messaging, keeping relatives informed and reassured.
Secure Sharing
Replace insecure email attachments with controlled in-platform access, so sensitive information never leaves a protected environment.
The Right View Per Party
Each stakeholder sees a view tailored to them — commissioners see outcomes and KPIs, families see wellbeing, professionals see what they need.
Coordinated Reviews
Bring parties together around reviews and meetings with shared, up-to-date information rather than conflicting printouts.
Full Audit Trail
Every access and action is logged, so information sharing is transparent, accountable and defensible.
End the insecure attachment habit
Emailing care information around a professional network is a data-protection risk and an administrative burden. A portal makes sharing secure, controlled and effortless.
- Controlled access instead of emailed documents
- Permissions scoped to role and to specific people
- Sensitive information stays in a protected environment
- A complete audit trail of who saw what, and when
Keep families informed and reassured
Families who can see how their relative is doing call less, worry less and complain less. The read-only family portal gives them a window in — without opening the whole record.
- No-login, token-based read-only family access
- Care plans, daily notes and wellbeing updates
- Two-way messaging with the care team
- Fewer phone calls and fewer complaints
Frequently Asked Questions
Do external professionals need an account?+
Access is role-based and controlled. Professionals such as social workers and commissioners are given scoped access, while families can use a secure token-based read-only portal with no login required.
Is information sharing secure and compliant?+
Yes. Access is permission-controlled, information stays inside a protected environment rather than in email, and every access is logged for a full audit trail — supporting your data-protection obligations.
What can families see?+
Exactly what you choose to share — typically care plans, daily notes, health updates, photos and messaging. It is read-only and scoped to their relative only.
Can commissioners see outcome data?+
Yes. Commissioners can be given a tailored view focused on outcomes, KPIs and the reporting they need, without access to unrelated records.
Coordinate care without the paperwork
Start a 14-day free trial and bring every party into one secure space.
Every party, one connected record
The portal shares from the same live records used for care, audit and governance — so everyone works from one accurate, up-to-date source of truth.