Quality Assurance

Supported Living Quality Assurance: Audit Framework and Best Practices

Sheref Ergun20 April 2026Last updated: 7 May 2026
Supported Living Quality Assurance: Audit Framework and Best Practices

Key Takeaways

  • Quality Assurance in Supported Living
  • Key Audit Areas for Supported Living
  • MyCareAudit's Supported Living Tools

Quality Assurance in Supported Living

Supported living services face unique compliance challenges. Balancing individual autonomy with duty of care requires a nuanced approach to quality assurance that differs from residential care settings.

Key Audit Areas for Supported Living

Person-Centred Planning

Every individual should have a comprehensive support plan that reflects their needs, wishes, and goals. Audit whether plans are co-produced with the people you support and regularly reviewed.

Medication Support

In supported living, the approach to medication may differ significantly from care homes. Some tenants self-administer with prompting, others require full administration. Audit that the correct level of support is documented and delivered.

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Tenancy and Rights

People in supported living are tenants with rights. Audit that tenancy agreements are in place, that people have choice over their daily routines, and that staff respect the distinction between a person's home and a workplace.

Community Engagement

CQC expects to see evidence that people are supported to access their local community, maintain relationships, and pursue activities they enjoy. Audit outcomes, not just activities offered.

MyCareAudit's Supported Living Tools

Our Supported Living Master Audit Tool covers 34 specialist domains with 1,103 questions specifically designed for supported living providers. From tenancy management to community inclusion, every aspect of supported living quality is covered.

supported livingquality assuranceauditperson-centredCQC

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Sheref Ergun

Sheref Ergun

Founder & Independent Health and Social Care Advisor at MyCareAudit. 20+ years in CQC, Ofsted, and NRSA compliance.

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Providers using MyCareAudit

Palm 2 Palm CareDomiciliary Care & Supported Living, London & SouthendCQC Good
Jothno Care and SupportDomiciliary Care & Supported Living, LondonCQC Good
Nari Care Services LtdDomiciliary Care, London
Palmerston Care HomeResidential Care, Southend

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