Domiciliary Care Audit Software
Domiciliary care agencies face distinct compliance challenges that differ significantly from residential settings. MyCareAudit includes purpose-built audit templates designed specifically for home care services, covering care delivery in people’s own homes, community-based medication management, lone working safety, and travel time compliance.
Our platform helps domiciliary care managers audit the quality of care visits without being physically present at every call. Structured templates guide staff through observational audits, spot checks, and documentation reviews that generate the evidence CQC inspectors look for during assessment.
From single-branch agencies to multi-regional domiciliary care providers, MyCareAudit adapts to your operational model while maintaining the audit standards that regulators expect.
Key Benefits
Visit Quality Audits
Templates for auditing care visit quality, including timing, task completion, person-centred approach, and documentation accuracy.
Medication in the Community
Audit templates specific to medication administration, prompting, and storage in service users' own homes.
Lone Working Safety
Templates covering lone worker risk assessments, check-in procedures, incident reporting, and staff safety protocols.
Spot Check Framework
Structured spot check templates that standardise unannounced visit observations across your care team.
Care Plan Reviews
Audit templates for reviewing care plan accuracy, currency, personalisation, and alignment with assessed needs.
Staff Travel & Scheduling
Templates for auditing travel time adequacy, call scheduling, and continuity of care worker assignments.
Features
Induction Audits
Templates for auditing new starter inductions, shadow shifts, competency sign-offs, and probation reviews.
MAR Chart Audits
Structured medication administration record audits covering accuracy, completeness, and error identification.
Client Feedback
Service user and family feedback collection templates integrated into your audit programme.
Safeguarding
Community-specific safeguarding templates covering financial abuse, self-neglect, domestic abuse, and hoarding.
PPE Compliance
Infection control templates for community care workers covering PPE usage, hand hygiene, and waste disposal.
Office Audits
Back-office compliance templates covering recruitment files, DBS checks, references, and right-to-work documentation.
Who Uses This
Care Coordinators
Schedule and track spot checks, review care plan compliance, and generate evidence reports without leaving the office.
Branch Managers
Monitor audit compliance across your team, identify training needs from audit findings, and prepare for CQC assessments.
Multi-Branch Agencies
Standardise audit processes across all branches, compare performance metrics, and produce group-level compliance reports.
Reablement Services
Audit outcome-focused care delivery, goal achievement, and service user independence progression using specialised templates.
Frequently Asked Questions
Are the templates specific to domiciliary care?\u25BE
Yes. MyCareAudit includes a dedicated domiciliary care template set that addresses the unique challenges of delivering and auditing care in people's own homes, separate from residential care templates.
Can care workers complete audits on their phones?\u25BE
Yes. The platform is fully responsive and works on smartphones, making it practical for care workers to complete spot checks and observational audits during home visits.
Does it cover CQC key lines of enquiry for home care?\u25BE
Yes. Templates are mapped to CQC quality statements relevant to domiciliary care services, including Safe, Effective, Caring, Responsive, and Well-Led domains.
Can I track audit completion across my care team?\u25BE
Yes. The dashboard shows audit completion rates by team member, overdue audits, and areas where additional focus is needed.
How does MyCareAudit help with CQC spot checks?\u25BE
The platform provides structured spot check templates that ensure consistency. Results feed into your evidence base, demonstrating proactive quality monitoring to CQC.
Elevate Your Home Care Quality Assurance
Purpose-built audit tools for domiciliary care agencies. Start your 14-day free trial and bring structure to your quality monitoring.