AI Helpers
Save time on writing without handing over decisions. Every AI output is labelled, checked against your records where it can be, and approved by a named person before it is used.
Help with the writing, never the decision.
AI helpers draft records, letters and suggestions from what is already recorded. They never make care decisions or write final records on their own. Each draft is marked as AI, safety details such as medicines, allergies and DNACPR are left for a person to confirm, and a manager or named staff member approves before anything is saved. Every plan has a fair-use AI allowance, shown as a simple bar.
AI helpers available today
Plan shown on each. Every one needs a person to approve.
Review this record
Red, amber or green with tips to improve a note, and possible safeguarding flags for a person to act on.
Voice notes
Speak a handover or incident and get a draft. The audio is never stored.
Import old records
Draft old care plans into the right sections for a manager to check.
Inspection report to actions
Pull findings into actions with owners and dates. Quotes are checked word for word.
Family letters
Plain-English update letters for a manager to edit and approve.
Evidence link suggestions
Suggests which quality statements a piece of evidence supports. You tick to confirm.
Referral to draft assessment
A draft pre-admission assessment where every field shows the page it came from.
PBS and ABC pattern notes
Patterns from ABC charts with an optional note that cites each chart.
Safety panel and briefing
Fixed rules show safety facts and what needs doing today, each with the reason. AI only words the briefing.
Drafts checked against the record
Next steps, after-visit notes, Ask your data with sources, SMART goals and hospital transfer packs. Problems with doses, allergies, dates or names block approval.
Risk scores in shadow mode
Falls and missed-visit scores, built and being validated on real data before they are shown to staff. Not a prediction.
Safeguards on every helper
Built in, not optional.
- Every output labelled as AI
- A named person approves
- Safety details left for a person to fill in
- Logged in the AI trail
- Owner can switch any helper off
Fair use
Predictable and clear.
- A monthly AI allowance on every plan
- A simple bar shows how much is used
- Warning at 80%
- At the limit, helpers show plain facts until the 1st
Frequently Asked Questions
Does AI make care decisions?+
No. AI drafts and suggests. A named person approves before anything is used or saved.
What happens if we reach the fair-use limit?+
You get a warning at 80%. At 100% AI wording pauses until the 1st of the month and helpers show plain facts from your records instead. Your account owner can raise the limit.
Where can I see what each AI system stores?+
On our AI trust page, which lists each AI system, what it does and what is kept.
Spend less time writing, keep control
Start a 14-day free trial and try the AI helpers with your own service type.
New in MyCareAudit
Recent additions, built from the records you already keep. They are on by default on eligible plans and can be switched off in your feature settings.
Everyday use
Every plan
AI coach on every page
Suggestions for what to look at next on any screen, a writing coach on every text box and a good-practice Q&A. Suggestions only: the person checks and saves.
Home plus eight simple hubs
Quality & Inspection, Care, People & Team, Training, Rota & Visits, Money, Premises & Safety, and Insight & Reports, with pins and recent pages. Money is hidden from care staff.
A Home page for your role
A greeting, readiness tiles kept separate for each regulator, a suggestions-only briefing, a Today list with filters and a 12-week trend. Carers see a short, simple view.
Five-level alerts bell
Alerts sorted into five levels from urgent to information. Urgent alerts are always shown and cannot be switched off.
Record anything, any site
A + Record button for care notes, checks, audits, tasks and concerns, a location picker for groups, plus shared tasks, staff notes and rota day notes.
Install on any phone or tablet
Add MyCareAudit to the home screen. Unsent records are kept on the device with a Send now reminder, and shared tablets sign out after a set idle time.
Phone alerts
Urgent alerts, shift offers and messages on staff phones. Pop-ups never show resident names or health details, and each person sets quiet hours.
Scores and judgements in the software are indicative self-assessments, not CQC ratings or Ofsted judgements. AI output is a draft for a person to check; it never makes decisions or files anything for you.
Part of the MyCareAudit ecosystem
One care ecosystem. Record it once, and it works everywhere.
Record it once and it shows up where it is needed. The connected care ecosystem: AI-drafted, human-approved.
AI on the same record
Helpers work from what is already recorded across care, audit, rota and training, so nothing is typed twice.