Product bulletin

What’s new in MyCareAudit

New features for adult social care, children’s homes and supported accommodation. Each one shows which plan includes it and whether it uses AI.

Everything listed here is switched on for new accounts on the plan shown. Anything marked AI gives an AI-assisted draft for review, not a decision — a person always checks it before it is used. Completion figures and readiness scores are a guide only and are never a CQC or Ofsted rating.

Training and learning

November 2026

Course pathways that unlock in order

All plans

Managers can set a pathway so each course opens only once the one before it is passed. Courses you assign directly are never blocked.

“Practise this” in key courses

All plans

Safeguarding, medicines, moving and handling, missing from care, behaviour support, support planning and more now link to a short walkthrough or refresher in your service’s own words.

Training practice

All plans

Practice inspector interviews, branching walkthroughs and 5-minute refreshers. Scores come from fixed rules, not AI, and are for learning only.

Scenario builder

ProfessionalAI draft, human review

Turn a real incident into an anonymised practice lesson. Names, dates of birth, addresses and NHS numbers are removed first, and a manager approves it before staff see it.

Training needs map

Enterprise

See where practice results and record reviews point to gaps, by team and topic.

Records and AI helpers

November 2026

Review this record

All plansAI draft, human review

A red, amber or green rating with tips to improve a daily note, plus flags for possible safeguarding concerns for a person to act on.

Voice notes

ProfessionalAI draft, human review

Speak a handover or incident and get a draft. Medicines, allergies, DNACPR and safeguarding are always left for a person to fill in. The audio is never stored.

Import old records

ProfessionalAI draft, human review

Draft an old care plan or scanned record into the right sections for a manager to check.

Inspection report to action plan

ProfessionalAI draft, human review

Pull findings from a CQC or Ofsted report into actions with owners and due dates. Quotes are checked word for word.

Family letters

ProfessionalAI draft, human review

Plain-English update letters drafted for a manager to edit and approve before they are sent.

Support-hours evidence

All plans

Compare hours delivered with hours commissioned. No AI is used.

Governance and compliance

November 2026

Report approval with draft watermark

All plans

Reports download as drafts until a manager approves them. The final copy is built only from the approved version.

Compliance timetable and certificate register

All plans

Weekly to yearly checks with due dates, plus certificate and document expiry alerts per location.

Person timeline

All plans

A read-only view of visits, notes, medicines, incidents and reviews for one person.

Try the new features

Start a free trial and see them working with your own service type.