Cover Coordinator
When a shift opens, see who can safely cover it, approve the offers, and let staff accept in the app. A manager is in control at every step.
Fewer phone calls, safer cover.
The cover coordinator uses the same checks as the shift pool to rank people who can cover an open shift. It drafts the offer, a manager approves, and offers go out as app notifications with an optional email copy that holds shift details only, never care details. Staff accept, and the booking is approved as usual.
How it works
Built on the rota you already run.
Safe ranking
Candidates ranked using shift pool checks such as availability and suitability.
Manager approval
Nothing is sent until a manager approves.
App notifications
Offers arrive on staff phones, with an optional email copy.
No care details in emails
Emails hold shift details only.
Usual booking approval
Accepted offers go through your normal booking approval.
For rota managers
Fill gaps faster.
- See who can cover at a glance
- Send offers in one go
- Track replies
For staff
Fair, clear offers.
- Accept in the app
- Untick email copies if preferred
Frequently Asked Questions
Does it send text messages?+
No. Offers go by app notification, with an optional email copy.
Does the system book staff on its own?+
No. A manager approves the offers, staff accept, and the booking is approved as usual.
Which plan includes it?+
Enterprise.
Cover open shifts with less stress
Book a demo to see the cover coordinator with your rota.
New in MyCareAudit
Recent additions, built from the records you already keep. They are on by default on eligible plans and can be switched off in your feature settings.
Rota & people
MyCareRota module
What-if planner
Rules-based planning for occupancy changes, absence and 2:1 support, showing hours, skills and cost. Planning only, not a safety decision.
Duty sign-off ladder
The rota checks signed-off, in-date competencies (such as medicines) before a duty is given, and raises a reassessment when one expires.
Applicant pipeline
Track applicants from applied to hired, and start the safer recruitment checklist when an offer is made.
Supervision and appraisals
Signed supervisions, appraisals with a development plan, and a warning (never a block) on the rota when one is overdue.
Scores and judgements in the software are indicative self-assessments, not CQC ratings or Ofsted judgements. AI output is a draft for a person to check; it never makes decisions or files anything for you.
Part of the MyCareAudit ecosystem
One care ecosystem. Record it once, and it works everywhere.
Record it once and it shows up where it is needed. The connected care ecosystem: AI-drafted, human-approved.
Cover that knows your training and rota
Ranking uses the rota, training and availability already in the platform.