Core documents
- Statement of purpose: regulated activities, service user bands, locations and aims
- Enhanced DBS checks for the registered manager and the nominated individual
- Business details: company registration, address and insurance
- Evidence that your premises or office are suitable for the service
Policies and procedures
- Safeguarding adults (and children, where relevant)
- Medicines management
- Consent and the Mental Capacity Act
- Quality assurance and governance
- Recruitment, induction, training and supervision
- Complaints, incidents and duty of candour
- Infection prevention and control
- Risk assessment and care planning
- Data protection and record keeping
Before you submit
- Check every document names the same regulated activities and service users
- Make sure policies are specific to your service, not generic templates left unchanged
- Prepare the registered manager to explain each policy at interview
Free evidence checklist
Download our CQC quality statements evidence checklist to see what evidence CQC looks for under each key question.
Get it freeIf CQC raises queries on your application, we revise and resubmit at no extra cost.
