Regulation 17: Good Governance
Also known as: Reg 17
The requirement to have effective systems to assess, monitor and improve the quality and safety of the service, and to maintain accurate, complete records — the regulation most often cited when audit and oversight are weak.
Source: CQC — Regulation 17
Related terms
CQC Notifications
Events providers are legally required to tell the CQC about — such as deaths, serious injuries, abuse allegations and DoLS outcomes — so the regulator can monitor risk between inspections.
Provider Information Return (PIR)
A structured return in which a provider gives the CQC information about the quality and safety of its service, used to inform monitoring and inspection planning.
Evidence this standard with confidence
MyCareAudit gives care providers the audits, action tracking and reporting to prove compliance against every CQC and Ofsted requirement.